Cancellation and Refund Policy
Effective Date: June 22, 2026
At Royal Elegant Matchmaker Pvt. Ltd., we are committed to providing professional matrimonial and personalized matchmaking services. Before purchasing any membership or service, we encourage you to carefully review our plans and discuss your requirements with our team.
By purchasing any of our services through royalelegantmatchmaker.com, you acknowledge and agree to the following Cancellation and Refund Policy.
1. No Refund Policy
All payments made to Royal Elegant Matchmaker Pvt. Ltd. are final and non-refundable.
This includes, but is not limited to:
- Registration Fees
- Membership Fees
- Premium Membership Plans
- Personalized Matchmaking Services
- Consultation Charges
- Profile Verification Charges
- Value-Added Services
- Any Other Service Fees
Once payment has been successfully processed, no refund shall be provided under any circumstances, including but not limited to:
- Change of mind after purchasing a membership or service.
- Dissatisfaction with the number or quality of matches.
- Delay in finding a suitable match.
- Marriage or engagement before the completion of the membership period.
- Failure to use the purchased membership or services.
- Personal, family, or financial reasons.
- Relocation or change in personal circumstances.
- Incompatibility with suggested profiles.
2. Cancellation of Membership
You may request cancellation of your membership or discontinue using our services at any time by contacting us.
However:
- Cancellation will only stop future use of the service.
- No refund, whether full or partial, will be issued for any unused portion of the membership or service.
- Membership fees remain non-refundable after payment.
3. Service Availability
Royal Elegant Matchmaker Pvt. Ltd. provides matchmaking assistance based on individual preferences, compatibility, and available profiles.
We do not guarantee:
- Marriage
- Engagement
- Suitable matches within a specific time
- A fixed number of profiles
- Relationship success
Therefore, inability to achieve the desired matrimonial outcome shall not be considered a valid reason for any refund.
4. Duplicate Payments
If a customer is accidentally charged more than once for the same transaction due to a verified technical or payment gateway error, the duplicate payment amount may be refunded after verification.
Such requests must be reported promptly with proof of payment.
5. Failed Transactions
If your payment is deducted but the transaction fails due to technical reasons, the amount will generally be reversed automatically by your bank or payment provider according to their policies.
If the issue persists, please contact us with the transaction details for assistance.
6. Right to Refuse Service
Royal Elegant Matchmaker Pvt. Ltd. reserves the right to suspend or terminate any account that violates our Terms and Conditions.
In such cases:
- Membership may be cancelled.
- No refund shall be provided.
7. Modification of Policy
Royal Elegant Matchmaker Pvt. Ltd. reserves the right to modify or update this Cancellation and Refund Policy at any time without prior notice.
The revised policy will become effective immediately upon publication on the website.
8. Contact Us
If you have any questions regarding this Cancellation and Refund Policy, please contact us:
Royal Elegant Matchmaker Pvt. Ltd.
Website: royalelegantmatchmaker.com
Phone: +91 99999 55770
Email: royalelegantmatchmakerpvtltd@gmail.com
Address:
B-146, Sector 63,
Noida – 201301,
Uttar Pradesh, India
Acceptance of Policy
By purchasing any service or membership from Royal Elegant Matchmaker Pvt. Ltd., you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy, including the strict no-refund policy applicable to all payments made for matrimonial and matchmaking services.